This leaflet provides information to help businesses understand how water and wastewater charges are calculated, and how your site is being charged for water use and wastewater (sewage and trade effluent) disposal.
This publication may contain references to site visits. Please note that different Envirowise services are available in England, Northern Ireland, Wales and Scotland. Please contact our Advice Line on 0800 585 794 for more information on whether you are eligible for a site visit.
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